![how to reset hp officejet pro 6978 setup cartridges how to reset hp officejet pro 6978 setup cartridges](https://www.inkjet411.com/wp-content/uploads/2017/04/0_Cartridge-Problem-Error-chip-alignment-scratch-issue_1a.jpg)
- #How to reset hp officejet pro 6978 setup cartridges how to#
- #How to reset hp officejet pro 6978 setup cartridges update#
- #How to reset hp officejet pro 6978 setup cartridges download#
* Reverting your printer firmware may affect other functionality. If you are unable to successfully revert your firmware using the steps above, simply contact us and we can help you return the items to exchange them for the new version cartridges which will work with your updated printer. What if I’m not able to perform the above steps?
#How to reset hp officejet pro 6978 setup cartridges how to#
Here’s a 30 second video that shows you how to do this:
#How to reset hp officejet pro 6978 setup cartridges update#
Turn off your update setting so you don’t get affected again in the future. How can I prevent this issue from happening again? Note: If you get a “failure” message, please restart your computer and printer, then try again. If you have a Mac or are unable to perform the steps from a Windows computer, please contact us to set up an exchange for the cartridges. Note: You must do this on a Windows computer as the files are not compatible with Mac. Once complete, your cartridges will work again. Select the checkbox next to the printer and click “Update”.
#How to reset hp officejet pro 6978 setup cartridges download#
Please download the correct version for your printer below: To resolve this “cartridge problem” message, you should revert the firmware back to the correct version.
![how to reset hp officejet pro 6978 setup cartridges how to reset hp officejet pro 6978 setup cartridges](https://printershelp.net/wp-content/uploads/2021/06/HP-OfficeJet-Pro-6978-Printer.jpg)
If the problem persists, move on to the next solution.Cartridge problem : One or more of the cartridges may be missing or damagedĬartridge problem : Remove and reinstall the indicated cartridges